Tuesday, March 20, 2007

Newegg's 2.99 priority

I'm never paying that $2.99 again. I ordered round about midnight Friday eastern time. UPS does pickups on Saturdays so I can't blame UPS at all. My credit card was charged just fine and I recieved an email about that minutes after I'd completed the order on Newegg's pages. Saturday and Sunday I tried to look up info on my order using the SO # and kept getting errors from Newegg. I didn't get an email from Newegg until 5AM eastern Monday morning regarding the invoice number with internal tracking numbers. It's now 6PM eastern Tuesday and I still get "Unfortunately, we are unable to process your request at this time. Please try again later. If you need immediate attention, please contact the shipping courier directly." when I try to check those internal tracking numbers.

I'm giving them Sunday off, not counting Sunday at all. Saturday, Monday and Tuesday. That's 3 days and I still don't know where my stuff is. WTF? I guess this is what really happens when you pay the 2.99 idiot/extortion fee. In 2 to 3 years of ordering crap from them off and on I've never gone 3 days after placing an order with Newegg without knowing where my stuff is and this was the first time I ever payed that $2.99. Coincidence?

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